Partial/Temporary Outage

Incident Report for gridX GmbH

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 21:22 CET

Update

The issue is solved. Systems are back.
Posted Mar 25, 2025 - 20:57 CET

Update

The fix is in place, public API and Frontend are back. We are working on fixing a degradation on gridBox measurements.
Posted Mar 25, 2025 - 20:37 CET

Update

We are continuing to work on a fix for this issue.
Posted Mar 25, 2025 - 20:11 CET

Update

We are continuing to work on a fix for this issue.
Posted Mar 25, 2025 - 20:07 CET

Update

We can trace down the issue to a single endpoint. Implementing a fix to short circuit this endpoint now.
Posted Mar 25, 2025 - 19:40 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 25, 2025 - 18:37 CET

Update

We are continuing to investigate this issue.
Posted Mar 25, 2025 - 17:54 CET

Investigating

We are currently investigating this issue.
Posted Mar 25, 2025 - 17:36 CET
This incident affected: Frontend, Public API, and Private gridBox API.
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