Resolved -
The incident caused some deviations in the historical data calculations, and temporarily reduced forecast accuracy.
The forecast accuracy is back to normal, but artifacts of measurement errors may show in historical measurements for the time between March 3rd and March 4th (for a small subset of affected systems March 5th) for a small number of systems.
Mar 9, 09:53 CET
Update -
Configurations have been restored for all affected assets, all systems are now operating normally.
Historical measurements and derived indicators for affected systems may be wrong between March 03, 2026, 10:17 and March 05, 2026, 13:03.
Mar 5, 13:09 CET
Monitoring -
A fix for the root cause has been rolled out. We have restored the configuration for affected assets. We are still investigating a small number of potentially impacted systems.
Historical measurements are impacted. We are evaluating options for applying a data fix.
Mar 4, 18:09 CET
Identified -
The issue has been identified, we are working on a fix.
Mar 4, 15:57 CET
Investigating -
Assets where reverse flow is enabled are being treated as forward flow. This impacts the local EMS optimization and measurements.
Mar 4, 15:57 CET