Update - Configurations have been restored for all affected assets, all systems are now operating normally. Historical measurements and derived indicators for affected systems may be wrong between March 03, 2026, 10:17 and March 05, 2026, 13:03.
Mar 05, 2026 - 13:09 CET
Monitoring - A fix for the root cause has been rolled out. We have restored the configuration for affected assets. We are still investigating a small number of potentially impacted systems. Historical measurements are impacted. We are evaluating options for applying a data fix.
Mar 04, 2026 - 18:09 CET
Identified - The issue has been identified, we are working on a fix.
Mar 04, 2026 - 15:57 CET
Investigating - Assets where reverse flow is enabled are being treated as forward flow. This impacts the local EMS optimization and measurements.
Mar 04, 2026 - 15:57 CET
Frontend
Degraded Performance
90 days ago
99.96
% uptime
Today
Public API
Degraded Performance
90 days ago
99.96
% uptime
Today
Private gridBox API
Operational
Platform Components (beta)
Operational
90 days ago
99.96
% uptime
Today
Measurement ingestion
Operational
90 days ago
100.0
% uptime
Today
Asset inventory management
Operational
90 days ago
100.0
% uptime
Today
Measurement processing
Operational
90 days ago
100.0
% uptime
Today
Measurement aggregation
Operational
90 days ago
99.96
% uptime
Today
Measurement API
Operational
90 days ago
100.0
% uptime
Today
Backend HTTP API
Operational
90 days ago
100.0
% uptime
Today
Backend gRPC API
Operational
90 days ago
100.0
% uptime
Today
Cloud-to-Cloud integration
Operational
90 days ago
99.61
% uptime
Today
Live View
Operational
90 days ago
100.0
% uptime
Today
Webhook Delivery
Operational
90 days ago
100.0
% uptime
Today
Flex Layer
Operational
90 days ago
100.0
% uptime
Today
Third Party
Operational
Frontend Email Delivery
Operational
Frontend Authentication API
Operational
AWS ec2-eu-central-1
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 6, 2026
No incidents reported today.
Mar 5, 2026
Unresolved incident: Assets with Reverse Flow enabled misbehaving.
Resolved -
This incident has been resolved. All data has been fixed.
Mar 4, 17:23 CET
Monitoring -
A fix was deployed and we are monitoring the results. The migrate endpoint is working normally again.
Mar 3, 15:41 CET
Update -
The problem was isolated, affecting only the a small subset of users migrated today. We are preparing to deploy the fix tomorrow. We are preparing a script to fix the data that was ingested wrongly on our database.
Mar 2, 17:57 CET
Update -
The fix is being tested on staging. The bug affected the migration endpoint. The impact was identified as only the EVs migrated this morning.
Mar 2, 15:56 CET
Identified -
We have identified the issue and are working on a fix.
Mar 2, 14:59 CET
Investigating -
We are currently investigating this issue.
Mar 2, 14:33 CET
Completed -
The scheduled maintenance has been completed.
Mar 3, 20:27 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 18:00 CET
Scheduled -
We will update and adjust the compute instance types to better match current load patterns. During the maintenance window, there will be multiple brief (a few minutes) interruptions, as we update a number of services.
Feb 9, 19:20 CET
Resolved -
This incident has been resolved.
Feb 23, 16:22 CET
Monitoring -
A fix has been implemented, it is again possible to activate or deactivate the 14a EnWG feature for individual assets. We will continue to monitor.
Feb 23, 16:08 CET
Update -
We are continuing to work on a fix for this issue.
Feb 23, 15:57 CET
Identified -
It is currently not possible to activate or deactivate the 14a EnWG feature for individual assets. We have identified the root cause and are working on a solution.
Feb 23, 15:56 CET