All Systems Operational

Uptime over the past 90 days. View historical uptime.
Frontend Operational
90 days ago
99.96 % uptime
Today
Public API Operational
90 days ago
99.96 % uptime
Today
Private gridBox API Operational
Platform Components (beta) Operational
90 days ago
99.95 % uptime
Today
Measurement ingestion Operational
90 days ago
100.0 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
100.0 % uptime
Today
Measurement aggregation Operational
90 days ago
99.95 % uptime
Today
Measurement API Operational
90 days ago
99.97 % uptime
Today
Backend HTTP API Operational
90 days ago
100.0 % uptime
Today
Backend gRPC API Operational
90 days ago
100.0 % uptime
Today
Cloud-to-Cloud integration Operational
90 days ago
99.6 % uptime
Today
Live View Operational
90 days ago
100.0 % uptime
Today
Webhook Delivery Operational
90 days ago
100.0 % uptime
Today
Flex Layer Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 25, 2026

No incidents reported today.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Elevated error rates applying residential charging station control commands
Resolved - This incident has been resolved.
Mar 23, 14:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 12:30 CET
Update - Starting from March 18th, 15:00, in cases where the EVCS does not match the behavior expected from the controlling EMS, subsequent optimization will be sub-optimal. We have seen cases in which the battery discharged to the grid when EVs where connected in this scenario.
Mar 23, 11:51 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 11:45 CET
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Errors on /systems/{systemID}/assets/{assetID}/chargesessions
Resolved - The issue was resolved on Enode side and our endpoint is back operational
Mar 19, 13:04 CET
Identified - The endpoint /systems/{systemID}/assets/{assetID}/chargesessions is failing since  11:36 due to a failure on Enode side.
We already contacted Enode.
Mar 19, 12:20 CET
Mar 18, 2026
Users could not start scans and delete systems
Resolved - Due to a data migration on our permission system, users did not have permissions to start gridBox scan or reset jobs. This included admin users, installers, and customers. The problem persisted between 2026/03/18 05:00PM and 2026/03/19 01:00PM.
Mar 18, 17:00 CET
Failed to link a small number of cloud connected EVs
Resolved - Between 10:35 and 11:45 the linking process was broken.
The issue is already fixed. Next link tentatives are succeeding already.
We are working on getting the failed asset creations that happened in the period done.
Mar 18, 12:13 CET
Mar 17, 2026

No incidents reported.

Mar 16, 2026
Delay on Cloud connected assets events
Resolved - From 12:04 to 13:34 the data arrived late from Enode, leading to the charge session of some EVs plugged in the period to not be optimized
Mar 16, 16:40 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Historical measurement aggregation is very slow
Resolved - This incident has been resolved.
Mar 12, 11:37 CET
Identified - We have identified the issue and we should be processing historical measurements again. We will backfill missing data.
Mar 12, 10:15 CET
Investigating - Since 2:30 am this morning, historical measurement aggregation is very slow. It's caught up to 5:30, but we are falling further behind. We are investigating the issue.
Mar 12, 09:42 CET
Cloud connected EVs with delay to report the events
Resolved - From 16:30 to 19:40 CET the EV events were sent with some minutes of delay. The problem was identified and fixed, restoring normal operation.
Mar 12, 04:30 CET
Mar 11, 2026

No incidents reported.

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