All Systems Operational

Frontend ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
99.99 % uptime
Today
Private gridBox API ? Operational
Platform Components (beta) Operational
90 days ago
99.99 % uptime
Today
Measurement ingestion Operational
90 days ago
99.99 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
99.98 % uptime
Today
Measurement aggregation Operational
90 days ago
99.95 % uptime
Today
Measurement API Operational
90 days ago
100.0 % uptime
Today
Backend HTTP API Operational
90 days ago
99.99 % uptime
Today
Backend gRPC API Operational
90 days ago
100.0 % uptime
Today
Cloud-to-Cloud integration Operational
90 days ago
100.0 % uptime
Today
Live View ? Operational
90 days ago
99.98 % uptime
Today
Webhook Delivery Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Resolved - Event emissions are back normal levels. We're in contact with OEMs to investigate further.
Nov 13, 10:11 CET
Monitoring - We are experiencing elevated numbers of inverter status change events for Sungrow and SolarEdge assets. In case you have subscribed to those as either Email or Xenon Dashboard notifications or as Webhooks, you'll receive more events than usual.

Our systems are stable, we're closely monitoring, and will investigate further tomorrow during business hours.

Nov 12, 19:38 CET
Nov 12, 2025
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - This incident has been resolved.
Nov 6, 17:49 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 16:54 CET
Update - We are continuing to investigate this issue.
Nov 6, 16:28 CET
Update - We are continuing to investigate this issue.
Nov 6, 16:09 CET
Update - We are continuing to investigate this issue.
Nov 6, 16:07 CET
Update - We are continuing to investigate this issue.
Nov 6, 16:04 CET
Update - We are continuing to investigate this issue.
Nov 6, 16:04 CET
Update - Duplicate instances of certain assets types created after a gridBox firmware release, which causes processing issues further down the line.

EMS for the affected boxes is offline at the moment.

Nov 6, 15:19 CET
Investigating - We are currently investigating this issue.
Nov 6, 15:13 CET
Nov 5, 2025

No incidents reported.

Nov 4, 2025
Resolved - This incident has been resolved.
Nov 4, 13:00 CET
Update - The system is still recovering
Nov 4, 12:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 12:45 CET
Identified - We are experiencing issues creating users. A fix is already being deployed and will be in effect shortly.
Nov 4, 12:38 CET
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.