Identified - The issue has been identified and a fix is being implemented.
Oct 22, 2024 - 10:07 CEST
Frontend ? Major Outage
90 days ago
99.98 % uptime
Today
Public API ? Major Outage
90 days ago
99.98 % uptime
Today
Private gridBox API ? Operational
Platform Components (beta) Major Outage
90 days ago
99.99 % uptime
Today
Measurement ingestion Degraded Performance
90 days ago
100.0 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
100.0 % uptime
Today
Measurement aggregation Operational
90 days ago
100.0 % uptime
Today
Measurement API Operational
90 days ago
100.0 % uptime
Today
Backend HTTP API Major Outage
90 days ago
99.98 % uptime
Today
Backend gRPC API Major Outage
90 days ago
99.98 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2024

Unresolved incident: HTTP API Outage.

Oct 21, 2024
Resolved - A stuck query from a manual backup dump did not terminate and caused higher DB load than usual due to a glitch.
The average p99 latency was up at ~200ms between 7:00 and 10:00 AM as opposed to usual levels around 100ms.
All systems are back to normal levels now.

Oct 21, 11:02 CEST
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Postmortem - Read details
Oct 10, 10:22 CEST
Resolved - This incident has been resolved.
Oct 9, 14:00 CEST
Monitoring - Services are back up at normal scale. We continue to monitor operations.
Oct 9, 13:56 CEST
Update - Database has recovered, we're scaling out again.
Oct 9, 13:53 CEST
Update - A data migration unexpectedly caused excessive load on a backend database causing it to lock up. We're redirecting traffic away from it to let it recover.
Oct 9, 13:50 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 13:44 CEST
Oct 8, 2024

No incidents reported.