Resolved -
A faulty deployment on Dec. 8th, 11:43 GMT, reset the wizard completion status to the beginning of the commissioning process for some systems. This led to the commissioning wizard being shown instead of the app when users opened it.
During the incident, their systems kept operating as usual, no data was lost and the energy consumption optimization was still running.
The offending deployment was reverted.
The affected system's wizard completion status is now being corrected, this is still ongoing and will be finished before EOB.
Dec 11, 13:44 CET