All Systems Operational

Uptime over the past 90 days. View historical uptime.
Frontend Operational
90 days ago
99.96 % uptime
Today
Public API Operational
90 days ago
99.96 % uptime
Today
Private gridBox API Operational
Platform Components (beta) Operational
90 days ago
99.99 % uptime
Today
Measurement ingestion Operational
90 days ago
100.0 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
100.0 % uptime
Today
Measurement aggregation Operational
90 days ago
99.96 % uptime
Today
Measurement API Operational
90 days ago
100.0 % uptime
Today
Backend HTTP API Operational
90 days ago
100.0 % uptime
Today
Backend gRPC API Operational
90 days ago
100.0 % uptime
Today
Cloud-to-Cloud integration Operational
90 days ago
100.0 % uptime
Today
Live View Operational
90 days ago
100.0 % uptime
Today
Webhook Delivery Operational
90 days ago
100.0 % uptime
Today
Flex Layer Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database Maintenance Mar 3, 2026 18:00-21:00 CET

We will update and adjust the compute instance types to better match current load patterns. During the maintenance window, there will be multiple brief (a few minutes) interruptions, as we update a number of services.
Posted on Feb 09, 2026 - 19:20 CET
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
gridBoxes and their assets wrongly displayed as offline
Resolved - This incident has been resolved.
Feb 19, 16:29 CET
Monitoring - Affected gridBoxes and their assets are now back online, Time of Use is running again. We will keep monitoring.
Feb 19, 15:29 CET
Update - A fix is being deployed.
Feb 19, 15:16 CET
Update - We are continuing to work on a fix for this issue.
Feb 19, 14:24 CET
Identified - The issue has been identified, we are working on a fix.
Feb 19, 14:08 CET
Investigating - A portion of our gridBoxes and their associated assets are displayed as offline in Xenon/Phoenix and via API. The boxes are in reality fully functional, however Time of Use is affected.
We are investigating a potential root cause, from what we think is a faulty release.
Feb 19, 14:06 CET
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Partial gridBox EEBus connectivity issues
Resolved - This incident has been resolved.
Feb 11, 16:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 15:49 CET
Identified - A limited number of assets that are connected via EEBus currently are not properly connected to gridBoxes and may show as offline. We have identified the issue and are working on a solution.
Feb 11, 15:12 CET
Feb 10, 2026
Processing of gridbox scans delayed
Resolved - The processing of scans has caught up, we will keep monitoring.
Feb 10, 15:27 CET
Monitoring - The processing of finished scans is delayed, they are taking longer than usual to show up on the Xenon FE and via API.
We have identified the root cause and have released a fix.
Feb 10, 13:30 CET
Measurement aggregation impacting Historical data
Resolved - The backfill was completed successfully. No data was lost. Operations are back to normal since 9am
Feb 10, 10:35 CET
Monitoring - We are monitoring the data backfill.
Feb 10, 09:44 CET
Update - We have mitigated the issue and historical data is being aggregated again. We are working on processing the data between 2:30am and 9am and expect the data to be backfilled in a few hours. No data has been lost.
Feb 10, 09:36 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 08:49 CET
Investigating - Since 3:30 this morning, we are experiencing issues with measurement aggregation affecting the historical data. We are investigating.
Feb 10, 08:10 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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