All Systems Operational

Uptime over the past 90 days. View historical uptime.
Frontend Operational
90 days ago
99.96 % uptime
Today
Public API Operational
90 days ago
99.96 % uptime
Today
Private gridBox API Operational
Platform Components (beta) Operational
90 days ago
99.84 % uptime
Today
Measurement ingestion Operational
90 days ago
100.0 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
100.0 % uptime
Today
Measurement aggregation Operational
90 days ago
99.95 % uptime
Today
Measurement API Operational
90 days ago
99.97 % uptime
Today
Backend HTTP API Operational
90 days ago
100.0 % uptime
Today
Backend gRPC API Operational
90 days ago
100.0 % uptime
Today
Cloud-to-Cloud integration Operational
90 days ago
99.6 % uptime
Today
Live View Operational
90 days ago
100.0 % uptime
Today
Webhook Delivery Operational
90 days ago
100.0 % uptime
Today
Flex Layer Operational
90 days ago
98.27 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

StatusPage Migration Apr 1, 2026 12:00 - May 1, 2026 12:00 CEST

We are migrating our status page to a new platform on April 1, 2026. The status page URL will remain the same.

While the migration takes place, you may see components on this page showing a maintenance state. Our services are not affected, this is simply a result of the transition.

With the new status page provider, we are also revising the listed components to better represent the services that matter to you. Some components that do not directly reflect customer-facing services will no longer be listed.

Once the migration is complete, existing notification subscriptions will no longer be active. Please re-subscribe on the new status page to continue receiving updates.
Posted on Mar 30, 2026 - 12:26 CEST
Mar 30, 2026
Flex layer is not generating forecasts
Resolved - Missing edge-case handling for forecasts covering the time when the local clock shifts forward by one hour (DST) caused degraded availability of forecast results leading up to the shift and a consistent bug after the shift causing the forecast to cover a period in the past. The edge-case handling has been updated and forecasts are now fully available again.
Mar 30, 14:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 16:42 CET
Identified - The issue seems to be related to the upcoming switch to European Summer Time.
Mar 27, 09:37 CET
Investigating - Since 8:30 am our Flex Layer stopped generating forecasts. Forecasts have been created for 48h in the future, but they aren't being updated anymore.
Mar 27, 09:37 CET
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Elevated error rates applying residential charging station control commands
Resolved - This incident has been resolved.
Mar 23, 14:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 12:30 CET
Update - Starting from March 18th, 15:00, in cases where the EVCS does not match the behavior expected from the controlling EMS, subsequent optimization will be sub-optimal. We have seen cases in which the battery discharged to the grid when EVs where connected in this scenario.
Mar 23, 11:51 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 11:45 CET
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Errors on /systems/{systemID}/assets/{assetID}/chargesessions
Resolved - The issue was resolved on Enode side and our endpoint is back operational
Mar 19, 13:04 CET
Identified - The endpoint /systems/{systemID}/assets/{assetID}/chargesessions is failing since  11:36 due to a failure on Enode side.
We already contacted Enode.
Mar 19, 12:20 CET
Mar 18, 2026
Users could not start scans and delete systems
Resolved - Due to a data migration on our permission system, users did not have permissions to start gridBox scan or reset jobs. This included admin users, installers, and customers. The problem persisted between 2026/03/18 05:00PM and 2026/03/19 01:00PM.
Mar 18, 17:00 CET
Failed to link a small number of cloud connected EVs
Resolved - Between 10:35 and 11:45 the linking process was broken.
The issue is already fixed. Next link tentatives are succeeding already.
We are working on getting the failed asset creations that happened in the period done.
Mar 18, 12:13 CET
Mar 17, 2026

No incidents reported.

Mar 16, 2026
Delay on Cloud connected assets events
Resolved - From 12:04 to 13:34 the data arrived late from Enode, leading to the charge session of some EVs plugged in the period to not be optimized
Mar 16, 16:40 CET
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