Partial gridBox EEBus connectivity issues

Incident Report for gridX GmbH

Resolved

This incident has been resolved.
Posted Feb 11, 2026 - 16:15 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2026 - 15:49 CET

Identified

A limited number of assets that are connected via EEBus currently are not properly connected to gridBoxes and may show as offline. We have identified the issue and are working on a solution.
Posted Feb 11, 2026 - 15:12 CET
This incident affected: Private gridBox API.