Re-linking of EVs failing for a minority of users

Incident Report for gridX GmbH

Resolved

From Jan 20th until Jan 28th 17:50 CET, EVs were failing to link if unlinked and linked again 3 times in a row. The total percentage of EVs affected is only 0,5%. These were still charging, but not considered in the energy use optimization process.

Posted Jan 28, 2026 - 05:30 CET