Users could not start scans and delete systems

Incident Report for gridX GmbH

Resolved

Due to a data migration on our permission system, users did not have permissions to start gridBox scan or reset jobs. This included admin users, installers, and customers. The problem persisted between 2026/03/18 05:00PM and 2026/03/19 01:00PM.

Posted Mar 18, 2026 - 17:00 CET