gridX's System Status

Updates

• Jun 1, 2026 2:42 PM CEST

  Time-of-Use (ToU) optimization has been fully restored and is running normally across all systems as of today, Monday, June 1st, at 15:15 CEST.

  The disruption originally began on Friday, May 29th at 12:15 CEST, initially affecting a subset of approximately 1,500 systems. Between 12:15 CEST and 16:15 CEST on Friday, these specific systems applied sub-optimal decisions due to the standard 4-hour decision window, after which all ToU decisions ceased for them.

  The impact expanded to all remaining systems today, Monday, June 1st. Between 10:00 CEST and 14:00 CEST, the entire fleet applied sub-optimal decisions because no new ToU decisions could be generated, forcing systems to rely on the remaining 4-hour window of previously created decisions. Once those older decisions expired, no ToU decisions were applied across any systems between 14:00 CEST and 15:15 CEST.

  The root cause of the incident was an internal deployment on our side, which was subsequently exacerbated by a gridbox release that occurred this morning. The system was successfully stabilized today, Monday, June 1st, at 15:15 CEST, and correct ToU decisions are once again being actively applied everywhere.

  Resolved