All Systems Operational
Frontend ? Operational
90 days ago
99.96 % uptime
Today
Public API ? Operational
90 days ago
99.96 % uptime
Today
Private gridBox API ? Operational
Platform Components (beta) Operational
90 days ago
99.98 % uptime
Today
Measurement ingestion Operational
90 days ago
100.0 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
99.97 % uptime
Today
Measurement aggregation Operational
90 days ago
99.98 % uptime
Today
Measurement API Operational
90 days ago
99.97 % uptime
Today
Backend HTTP API Operational
90 days ago
99.97 % uptime
Today
Backend gRPC API Operational
90 days ago
99.96 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 19:05 CET
Verifying - Verification is currently underway for the maintenance items.
Jan 15, 19:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 CET
Update - To address recent incidents and minimize the risk of disruptions during the upcoming maintenance, we have decided to postpone the upgrade to January. This additional time will help us thoroughly test the update to ensure stability and reliability.
We apologize for any inconvenience this may have caused and appreciate your understanding.

Dec 3, 16:06 CET
Scheduled - There is a maintenance window scheduled on Tuesday, December 10th from 6pm to 8pm CET. The maintenance is scheduled outside of normal business hours to no interfere with business operations of Xenon users. As always, we aim to keep your business impact as minimal as possible. You might experience short downtimes of a few minutes at the time within the window where we scale down the platform services (incl. gridX API, and customer front-ends and mobile app).
The local Energy Management System and Dynamic Load Management on the gridBoxes will not be affected. Time-of-Use optimization decisions are marginally impacted, as we expect a short processing delay of the latest asset states.

Nov 18, 10:38 CET
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.