All Systems Operational

Frontend ? Operational
90 days ago
99.9 % uptime
Today
Public API ? Operational
90 days ago
99.9 % uptime
Today
Private gridBox API ? Operational
Platform Components (beta) Operational
90 days ago
99.97 % uptime
Today
Measurement ingestion Operational
90 days ago
99.89 % uptime
Today
Asset inventory management Operational
90 days ago
100.0 % uptime
Today
Measurement processing Operational
90 days ago
100.0 % uptime
Today
Measurement aggregation Operational
90 days ago
100.0 % uptime
Today
Measurement API Operational
90 days ago
100.0 % uptime
Today
Backend HTTP API Operational
90 days ago
99.96 % uptime
Today
Backend gRPC API Operational
90 days ago
99.97 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Database Maintenance Jun 11, 2025 18:00-21:00 CEST

We will upgrade the engine versions of our databases to the most recent versions for increased stability and performance. We will update and increase the compute instance types to better match current load patterns. During the maintenance window, you will experience a brief (a few minutes) interruption of our services.
Posted on May 20, 2025 - 11:21 CEST
May 30, 2025

No incidents reported today.

May 29, 2025

No incidents reported.

May 28, 2025
Resolved - Closing this incident as the major issues have been addressed. We will continue to correct the old calculations due to DST in the coming days.
May 28, 23:54 CEST
Monitoring - We have backfilled energy measurements for May 23rd till May 26th, and October 2024.

The remaining months will be done over the next week.

May 28, 20:16 CEST
Identified - During an internal data migration, we ran into 2 issues affecting historical energy measurements (day, week and month):

1. On May 23rd we only have partial data, and from May 24th till May 26th we are missing all data.
2. In March and October months, from 2018 till 2024 we could be missing data due to previous Daylight Savings Time issues. Not all data was migrated, and data that was, may be inaccurate.

Issues calculating energy consumption due to DST were resolved in late 2024. In some cases, this resulted in duplicate data, which is why it wasn’t migrated.

We will run backfills for all affected time intervals, to correct the situation. This will take time.

May 28, 11:09 CEST
May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Resolved - Between 10:49 and 13:26 CEST, trying to add a gateway to a system would fail. A fix was rolled out to production at 13:26 CEST.
May 16, 10:00 CEST