API Errors on /gateway/.../scans
Identified - We're experiencing an elevated level of API errors on the /gateway/.../scans endpoint.
This is due to the mitigation of the previous incident tonight and a conscious decision to safeguard operations during the night.

The effect is that you'll see 404s on that endpoint, i.e. gateway scans cannot be retrieved.
XENON dashboard will show an empty list of scans.

We'll keep it like this through the night and bring it back tomorrow.
We apologize for having caused you issues.
Mar 25, 2025 - 21:42 CET
Uptime over the past 90 days. View historical uptime.
Frontend ? Operational
90 days ago
99.98 % uptime
Today
Public API ? Operational
90 days ago
99.98 % uptime
Today
Private gridBox API ? Operational
Platform Components (beta) Operational
90 days ago
99.98 % uptime
Today
Measurement ingestion Operational
90 days ago
99.98 % uptime
Today
Asset inventory management Operational
90 days ago
99.98 % uptime
Today
Measurement processing Operational
90 days ago
99.98 % uptime
Today
Measurement aggregation Operational
90 days ago
99.98 % uptime
Today
Measurement API Operational
90 days ago
99.98 % uptime
Today
Backend HTTP API Operational
90 days ago
99.99 % uptime
Today
Backend gRPC API Operational
90 days ago
99.98 % uptime
Today
Third Party Operational
Frontend Email Delivery Operational
Frontend Authentication API Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database Maintenance Apr 15, 2025 18:00-20:00 CEST

We will upgrade the engine versions of our inventory databases to the most recent versions for increased stability and performance. We will update and increase the compute instance types to better match current load patterns. Additionally, we will move traffic related to assets/appliances over to a new database.
During the maintenance window, you will experience two brief (a few minutes) interruptions of our services.
Posted on Mar 25, 2025 - 13:48 CET
Mar 26, 2025

No incidents reported today.

Mar 25, 2025
Elevated Latencies
Resolved - This incident has been resolved.
Mar 25, 21:22 CET
Update - The issue is solved. Systems are back.
Mar 25, 20:57 CET
Update - The fix is in place, public API and Frontend are back. We are working on fixing a degradation on gridBox measurements.
Mar 25, 20:37 CET
Update - We are continuing to work on a fix for this issue.
Mar 25, 20:11 CET
Update - We are continuing to work on a fix for this issue.
Mar 25, 20:07 CET
Update - We can trace down the issue to a single endpoint. Implementing a fix to short circuit this endpoint now.
Mar 25, 19:40 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 18:37 CET
Update - We are continuing to investigate this issue.
Mar 25, 17:54 CET
Investigating - We are currently investigating this issue.
Mar 25, 17:36 CET
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

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