gridX's System Status

gridX's System Status

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Incident history

Mar 2026 - May 2026

May

May 28

1:42 PM - 1:42 PM CEST (0min duration)

Degraded performance on public API

A faulty deployment to a backend service degraded the performance of our public API (with potential client time-outs) from 2026-05-28 13:15:00 to 2026-05-28 13:25:00.
The faulty deployment has been rolled back, all services have recovered, performance is back to normal levels as of 2026-05-28 13:25:00.

1 update
May 07

3:14 PM - May 8 4:12 PM CEST (1d 58min duration)

Sungrow Inverter GCP Limitation Potentially Impacted

A fix for the issue was released today at 2:30pm. Affected systems were put back into normal operation mode again.

2 updates
May 07

9:58 AM - May 11 9:54 AM CEST (3d 23h 56min duration)

No EV-Forecast for 6h

Yesterday a release caused there to be issues with the EV forecast for some pools. Not all pools were affected.

The issue was a data quality issue in some rare cases, which caused the forecast to fail.

2 updates
May 05

7:00 PM - 7:47 PM CEST (47min duration)

Low number of measurements received from ENODE.

The number of measurements are back to normal.

3 updates

April

Apr 28

12:30 PM - 1:38 PM CEST (1h 8min duration)

Cloud to Cloud charge sessions endpoint issue

The issue with Enode got resolved.

3 updates
Apr 27

5:40 PM - 6:09 PM CEST (28min duration)

Measurement Ingestion Delayed

We're confident we're back to normal operations.

4 updates
Apr 23

2:49 PM - 3:18 PM CEST (30min duration)

Enphase Systems fail to update Token - Assets Offline

The root cause is fixed. All systems recovered and are back online.

2 updates
Apr 16

11:01 AM - 1:47 PM CEST (2h 47min duration)

Issues with webapp on mobile devices

The issue has been resolved.
The issue affected certain app versions in conjunction with a new release of the underlying app content.
We will incrementally re-deploy the latest version over the upcoming days.

3 updates
Apr 13

4:55 PM - Apr 17 9:34 AM CEST (3d 16h 38min duration)

Various Local Connectivity Issues

All operations are back to normal since Apr 16, 12:25 pm

2 updates
Apr 10

3:34 PM - 4:03 PM CEST (29min duration)

Low number of measurements received from ENODE.

Number of events is back to normal.
Operation is normal again.

3 updates

March

Mar 31

4:38 PM - 7:16 PM CEST (2h 38min duration)

ToU and Flex optimization impacted

All operations are back to normal.

6 updates